Contact information

Contact JB'S

A real person answers every email about orders, shipping, or using the putty.

Get in touch

  • Email: ThermaTech@wholebodycollective.info
  • Hours: Monday to Friday, 9:00 AM to 5:00 PM Mountain Time. We reply within one business day.

Include your order number and we can help faster.

Damaged or missing items

Email us within 14 days of delivery with your order number and a photo. We will replace or refund the item, and you do not need to send anything back.