Contact information

<h2>Contact OurVitality</h2>
<p>We are a small team. Questions about an order, the 90-day guarantee, or whether the patches are right for you all reach the same inbox, and a person answers them.</p>

<h3>Get in touch</h3>
<ul>
  <li><strong>Email:</strong> ThermaTech@wholebodycollective.info</li>
  <li><strong>Hours:</strong> Monday to Friday, 9:00 AM to 5:00 PM Mountain Time. We reply within one business day.</li>
</ul>
<p>Please include your order number — it gets you a useful answer instead of a request for your order number.</p>

<h3>Before you write about a refund</h3>
<p>You do not need to return anything to get a refund within 90 days. Just email us with your order number.</p>

<h3>What we cannot help with</h3>
<p>We cannot give medical advice. OurVitality Herbal Heat Patches are not a medical device and are not intended to diagnose, treat, cure or prevent any disease. If your knee is giving way, locking or swelling suddenly, that is a conversation with your doctor, not with us.</p>